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Are you looking for a good event management software?
Read this article to learn about the essential features that a good event management software should have.
It is an undeniable fact that, technical developments have remarkably transformed the way events were organized and run in the past. Whether it is an in-person event or a virtual one, the overall process has largely become mobile-driven.
Today’s smart event organizers rely on event management software that takes care of their business requirements by automating major tasks like registrations, ticket sales, marketing, etc. if you too want to stay ahead of your competitors in this industry, you need the support of such software.
Let us take a closer look to the event management software and its features.
Find answers to all these queries in this article.
What is event management software?
The term event management software refers to a modern tool that helps event organizers plan, organize and conduct an entire event digitally. Such tools are developed to automate various event management tasks like:
- Managing attendees.
- Registrations.
- Ticket sales.
- Event Marketing.
- Event scheduling.
- Hanging payments.
- Post-event analysis.
When you search for the best event management software, you will find an endless number of options that are enough to make your decision difficult. To narrow down your options and help you pick the most suitable one for your business, we have mentioned some of the features that a good event management software must possess.
Features that a good event management software should have
Discover the must-have features of good event software:
1. User-friendly interface
A user-friendly interface means easy to use. It is one of the most crucial features of an event management system that helps event organizers access all menus and tooltips without obstacles.
Here are the things that make event management software user-friendly:
- Easy navigation.
- Quickly accessible menus.
- Detailed event dashboard.
In a nutshell, an event management system should be designed in such a way that everyone can use it without much effort.
2. Customizability
Every business comes with unique requirements and to fulfill them all, an event management system should be easily customizable.
Make sure that the one you choose is developed with a simple coding structure and multiple functionalities and setting options to help you customize the following areas:
- Registrations and ticketing.
- Event submission form.
- Mobile app for organizers.
- Attendee experience and more.
This makes your events more personalized and target-oriented.
3. Registration and ticketing system
The event registration and ticketing systems create the base of event management software. It is an absolute necessity for every event organizer to streamline the registration and ticket-selling process.
Consider the following features before finalizing an event management system:
- A customizable registration form.
- Multiple ticket options.
- Secured payment structure.
- Detailed registration dashboard.
- Ticket and registration insights.
- Detailed report.
So whenever you search for events software, check if these features are available in its registration and ticketing system before finalizing.
4. Mobile app
The growing demand for mobile-enabled facilities has made it imperative for every event management software to have a mobile app so that the entire management can be brought to the event organizers’ fingertips.
A mobile app-integrated event software helps you in the following ways:
- Managing event lists.
- Checking attendee data.
- Managing registration status.
- Tracking check-in and check-outs.
- Accessing registration and ticket sales reports.
So make sure the software you choose comes with a mobile app integration facility.
5. Easy integrations
Event organizers often need to depend on multiple tools and that is why it needs to be ensured that the event software you use can be easily integrated with these tools.
Such integrations include:
- Marketing tools.
- Payment gateways.
- CRM systems and more.
This allows event professionals to create a centralized platform to manage all event activities systematically.
6. Reliable payment structure
A secured and reliable payment structure is a must for event software. When it comes to selling digital event tickets or anything digitally, security becomes a concern for both buyers and sellers.
As an event professional, you need to ensure that your event software contains the following qualities:
- Multiple payment gateways.
- Attendee payment data security.
- SSL encryption.
Always keep in mind that a well-designed event system is always backed by a convenient and secure payment structure.
7. Event marketing tools
It is essential for the event software you choose to be compatible with various event marketing tools like CRMs as this is one of the most effective ways of increasing attendance at your events.
Check if the event management system you selected has the following features or not:
Automated email marketing.
- Multiple CRM integration for better attendee data marketing.
These tools are necessary to know your target audiences and what they are looking for in your events.
8. Reporting and analytics
Reporting and analytics both are extremely important for event professionals to measure the success of their events. That is why an event management system must have the reporting and analytics feature in it.
Detailed post-event reporting and analytics help organizers get a clear picture of the following:
- The number of registrations done, their status, ticket sales etc.
- It also shows attendee engagement levels to help you understand which type of content actually worked and which did not.
These reports help organizers improve their event content and provide a better user experience.
9. Customer support and user guide
A sincere customer support is also a very important feature that an event management system must have. It is also a sign of credibility for a brand to work with as it gives the assurance that if you get stuck somewhere while using their software, they are there to assist you.
Which is the best event management software?
As we mentioned earlier, there are huge options for event management and the above mentioned features will help you narrow down your options. If you want to go with our recommendation, then try WP Event Manager. It is one of the best event management plugin for WordPress that is developed with all the above mentioned features.
Besides a friendly support team, it offers a plethora of addons that are designed to fulfill specific event management requirements. Discover the plugin now!