Mobile App

To fully utilize the mobile application offered by WP Event Manager and enjoy its benefits you need the help of the REST API plugin. It connects WP Event Manager with the application.

Installation- REST API

Download REST API plugin

The installation process is the same for all the addons, offered by WP Event Manager. They can be both installed automatically and manually.

• Automatic Installation: You can install the plugin from the backend of your WordPress. Click Here to see how you can install the plugin automatically
• Manual Installation: You can also install the plugin manually using SFTP or FTP tools. Click Here to see how you can install the plugin manually.

General settings

The general settings in the REST API plugin allows organizers to use the application freely.

Perform the following settings to work with the app:

1. Please go to WP Admin >> Event Manager >> REST API >> General settings.
2. Here, enable the REST API key.
3. Next, choose from the Logo that you want to display over the mobile application.
   

API Access Settings

These settings enable you to create an API key that further needs to be entered in the mobile application at the time of Signing in.

1. Please go to WP admin >> Event Manager >> REST API >> API access.
2. Click on Create an API key.
   
   
3. After filling in the details such as,
   • Description friendly name, for identifying this key: It is the name that will help you distinguish one key from another.
   • Events: You can either choose all the events on your website or any particular event that you wish to link your application with.
   • User orowner of the key: choose among the list of people who can use the key.
   • Expiry date: The date till which the key shall remain active.
   • Permission Type: You can decide the permission type from amongst- Read, Write, or both.
4. The admin can generate the APP key, by clicking on Generate API Key.
   
5. After generating the API Key a user is redirected to the dashboard, where the tabular description of all the details filled earlier in summarized form appears. The dashboard also displays all the keys generated on this website.
6. In order to revoke the API key, one can click on the key name under the description section, and revoke the key from there.
   

App branding

The App Branding option gives admins and organizers the right to select the color of the application

The color plays a significant role in branding the application based on the company theme. For instance, WP Event Manager uses the Blue and White colors as its brand identity. Hence the application also follows the same color. Here, the user gets the freedom to choose the theme color.

Additionally, users can also check how the selected color of the application looks when the dark and light theme is activated. This can be seen from the mode present on the right-hand side of the app branding settings.

Installing the Application

1. Download and install the application: Download the app- WP Event Manager on your device, Android users can download it from the Play Store whereas the IOS users need to use the App Store to do the same. Go to the Play store/app store, and search for WP Event Manager, and install the application to your device. After downloading the application you will be redirected to the introduction window.
2. Sign in by entering the API key and Website URL: The users get an API key by installing the REST API plugin on the website. This API key needs to be entered into the application along with the URL of the website. This will help link the website with the mobile application.

For example,

Website URL: www.example.com

API Key generated on the website is: 1505832294

Settings of the Application

In order to know more about the settings available to the users, one needs to click on the settings button present at the top left corner of the Application.

Here is the list of settings available for the organizers:

1. Offline Mode: Enable/Disable.

When offline mode is enabled, it lets the application store the attendee’s check in information on the device, and syncs the whole check in and check out data with the server when the offline mode is turned off.

In order to sync the attendee data in offline mode, go to the settings menu and perform the following functions:

Step 1 : Enable Offline Mode, after which the color of the application will automatically change.

Step 2 : Go to the attendee’s menu.

Step 3 : Swipe in to check in the participants/ attendees.

Step 4 : Due to the offline mode the check in status will not be displayed even after checking in.

Step 5 : when offline mode is turned off, and the connection returns, you get to see the data synced, and participants checked in.

2. Language: English

Currently, only the English language is available but the users will get other language options in its upcoming version.

3.Theme Mode: Dark/Light

This is a facility that is offered to  enhance the user experience. With the Theme mode option, they can choose their preferred mode that they want to use in their app.

In order to change the theme mode, the User can go to settings >> Theme mode and select amongst the 2 theme modes available- Dark and Light.

When the user selects the light (default) theme mode, the screen becomes a combination of white and the app branding color chosen over the REST API.

If the user selects the Dark theme mode, the color combination changes from White to black, giving the darkest experience while using the application.

4. Name Device: A name to be entered.

The device needs a name so that it becomes easy for the organizer to identify the number of attendees that have checked in with a particular device. The same name that you have entered here will be seen on the arrival menu later. This field is a compulsory field, as it is the only source from where you can check which user has checked in with which device.

5. Help:

It will redirect you to the user manual where you will get thorough guidance on the usage of the application.

6. Terms of service:

Terms and conditions are important legal documents for developers and owners, as they establish the rules and restrictions for app usage. Terms and conditions for mobile apps help protect your intellectual property, prevent misuse of your app, and limit legal disputes.

Please click here to know the terms of using our product.

7. Signout:

You can sign out from your account by clicking on the sign out tab.

Event Listing Menu

• Live events – On the live events section, one can see the list of all the live events listed on the website. The display of the events differs based on the number of plugins available at the user’s end.
• Core plugin – With only the core plugin installed, The live section displays events with an Eye symbol that shows the number of visitors that have viewed the event.
  
• Core+Registration –  With the Registration plugin installed along with the core plugin, one can view a chart beside the event listing name, that shows the number of users that have checked-in out of the total number of registrations, submitted on the website.
  
• Core + Registrations + Sell tickets – With the Sell tickets plugin installed with the registration and core plugin, the chart beside the event listing shows the number of tickets sold out of the total number of tickets available.
  
• Past events – This page shows the list of all the events that have already occurred in the past.

How Does The Application Work

To start working with the Application, follow the below mentioned steps:

1. Select the event amongst the list of available events from the live events menu.
   
2. After selecting the event you will be redirected to a New setup, where you can access a dashboard, attendees, guest list, orders, and arrival.

Dashboard Details:

The details displayed on the dashboard depend on the Plugins used by the Admins.

• Using the event dashboard with the core plugin

Here you can see the list of total number of people who have viewed the event, the total number of organizers for that particular event, and the total number of venues assigned to that event.

• Event dashboard with core plugin + Registration Plugin

Here you can see the list of total number of people who have viewed the event, the total number of organizers for that particular event, and the total number of venues assigned to that event.

Along with this, you can see the total number of Registrations, in terms of New registrations, confirmed and waiting, and canceled.

If the user has a Guestlist Add on installed, you can also see the number of guests invited.

The configuration also calculates the number of attendees that are already checked into the events ( First chart) and the attendees that have not shown up in the events(Second chart).

• Event dashboard with core plugin + Registration Plugin + Sell tickets

Here you can see the list of total number of people who have viewed the event, the total number of organizers for that particular event, and the total number of venues assigned to that event.

Along with this, you can see the total number of Registrations, in terms of New registrations, confirmed and waiting, and canceled.

If the user has a Guestlist Add on installed, you can also see the number of guests invited.

The dashboard shows the charts, with details in regards to the number of tickets sold against the number of tickets available in respect to general counts and counts in terms of particular tickets as well.

The chart also showcases the number of check-ins against the number of tickets sold.

The Dashboard displays a Graphical representation of tickets sold in terms of Day, Week, and Month, differentiating one ticket sales from another with different colors.

• Attendees details:

The attendee menu displays the name of all the users who have registered for the event selected, along with the tabs that display the users who have already checked-in and users who are left to check in.

The user check-in option depends on the plugins used by the admin.

• Attendee Menu with the core plugin

The Menu would display “We did not find any attendees” because the registration functionality does not come with the core plugin alone.

• Attendee Menu with core plugin + Registration Plugin

With the Registration plugin installed, the menu displays the total number of users that have registered for the event.

Here, you can see the list of users in an alphabetical order. When you click on a particular name from the list, the details of that user can be seen that he or she has added at the time of registration.

The users can check-in directly by swiping right on their names or they can also check-in by simply clicking on the check-in button that could be seen when they click on their names. Similarly, they can check-out by swiping left on their names.

• Attendee Menu with core plugin + Registration Plugin + Sell tickets

With the Sell ticket plugin installed, the menu displays the total number of users who have registered for the event.

Here, you can see the list of users in an alphabetical order. When you click on a particular name from the list, the details of that user can be seen that he or she has added at the time of registration.

The users can easily check-in by scanning the QR code that is given to them at the time of purchasing tickets in a PDF form on their mail Ids.
The scanner is present right beside the name of the event in the Attendee menu. Once the barcode is scanned the user is automatically checked-in at the entry gate.

The users can check-in directly by swiping right on their names or they can also check-in by simply clicking on the check-in button that could be seen when they click on their names. Similarly, they can check-out by swiping left on their names.

Orders

The menu order showcases the list of Users who have purchased the tickets for the events.

• Order Menu with the core plugin – The Menu displays “There are no orders” because users can buy tickets only with the “Sell Tickets Add on”. The core plugin does not come with the tickets functionality.
  
• Order Menu with core plugin + Registration Plugin – The Menu displays “There are no orders because users can buy tickets only with the Sell Tickets Add on”.The core addon and registration addon do not come with the functionality of Tickets.
  
• Order Menu with core plugin + Registration Plugin + Sell tickets – The menu showcases the list of users that have purchased the tickets of your events.
  

You can see the Order details of the ticket purchased by clicking on the names of the users. It will display which ticket has been bought by the user( Ticket 1 or Ticket 2) likewise.

Also, you can send the email to users directly from the order section.

1. Click on the participant name.
2. You will get details of the order placed by the participant.
3. Click on the email icon present on the page.
4. You will be auto directed to your default mail service provider, like Gmail.
5. An automated message that you can individually alter is typed here, which you can directly send to the user.
6. The users receive the mail individually.

Arrival Menu

The arrival menu displays the list of all the users who have arrived at the event. Since the functionality of the app allows the check in process to be carried out by various devices, the organizer can witness the number of check-ins with all the devices in this menu.

This means if 3 people are using the app currently to check-into your event then the menu will display the user names along with the devices they are using to check-in and it will also reveal if the users have checked in via App or Browser.

This data helps organizers track people who are checking-into the event.

Along with these details, one can also see the list of the users who have been checked in with a particular device.